Privacy policy

PRIVACY POLICY

Data Controller

Organisation: JoynerPain Protocol
Contact: [email protected]
Location: Ireland

 

What Personal Data We Collect

We may collect the following information:

• Contact Information: Name, email address, phone number
• Health Information: Information you choose to share during eligibility assessment or coaching sessions
• Communication Records: Emails, messages, and session notes
• Technical Data: Website usage data

How We Use Your Data

We use your personal data to:

• Assess your suitability for the programme
• Deliver coaching services
• Communicate with you about the programme
• Improve our services and programme
• Comply with legal obligations

Legal Basis for Processing (GDPR)

We process your data based on:

• Your consent (which you can withdraw at any time)
• Contract performance (to deliver the coaching programme)
• Legal obligations (professional record-keeping requirements)

Your Rights Under GDPR

You have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erasure (request deletion, subject to legal retention requirements)
• Restrict processing in certain circumstances
• Object to processing in certain circumstances
• Data portability (receive your data in a structured format)
• Withdraw consent at any time
  To exercise any of these rights, contact: [email protected]

 

Data Storage and Security

• Your data is stored securely using appropriate technical and organisational measures
• Access is limited to authorised personnel only
• We retain data for the period required by applicable law and professional standards
• Data is protected with appropriate security measures

Data Sharing

We do NOT sell your personal data.

We may share your data only in the following circumstances:

• With your explicit consent
• As required by law (legal obligation or court order)
• In anonymised form for professional supervision or programme improvement
• AI processing as described in the coaching agreement

Cookies and Website Tracking

This website does not currently use cookies or tracking technologies but reserves this option.

 

Third-Party Services

We may use third-party services (such as email providers, video conferencing platforms, or AI tools) to deliver our services. These providers have their own privacy policies and data protection measures.

 

International Data Transfers

Your data is primarily stored and processed in Ireland/EU. If data is transferred outside the EU, appropriate safeguards are in place.

 

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

For any questions or concerns about this privacy policy or your personal data, contact:

Email: [email protected]

 

Supervisory Authority

You have the right to lodge a complaint with the Data Protection Commission (Ireland) if you believe your data protection rights have been violated.

Data Protection Commission:
Website: www.dataprotection.ie
Phone: +353 (0)761 104 800

Last Updated: November 2025